Privacy Policy
How Tash Chicken (a brand of Porkish Delight) collects and uses your information.
1. Explicit Consent & Scope
By using our platform and providing personal details, customers explicitly consent to the collection, storage, processing, and transfer of their information as outlined in this Privacy Policy. This policy applies to all users across our active operational cities.
2. Nature of Data Collected
We collect personally identifiable information necessary to fulfill your meat orders. This includes, but is not limited to:
- Full name and age verification
- Accurate delivery addresses
- Active phone numbers and email addresses
- Device information (IP addresses, browser type, and cookies) to optimize app/website performance
3. Purpose of Processing Information
Your data is utilized solely to streamline our services. Specifically, it is used to process financial transactions, map efficient delivery routes for our riders within the delivery window, send order tracking updates, and address customer service complaints effectively.
4. Non-Disclosure & Data Selling Guarantee
Our promise: Porkish Delight / Tash Chicken enforces a strict zero-tolerance policy against data monetization. We do not sell, rent, lease, or trade your personal information to third-party marketing companies for commercial gain under any circumstances.
5. Third-Party Service Providers
To ensure seamless operations, we share necessary data with trusted third parties, including secure payment gateways (to process transactions) and logistics/delivery partners (to hand over your address for delivery). These parties are legally bound by confidentiality agreements to use your data only for the assigned task.
6. Data Security and Encryption Protocols
We implement robust technical, administrative, and physical security measures (such as SSL encryption) to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive for maximum security, no digital transmission over the internet can be guaranteed 100% secure.
7. Cookie Policy & Tracking Technologies
Our platform uses cookies to enhance user experience, remember cart items, and analyze website traffic. Customers can choose to disable cookies through their browser settings; however, doing so may disable certain vital functionalities of the online ordering system.
8. Customer Rights & Data Rectification
Customers have the right to access, update, or correct inaccuracies in their personal data. You can modify your profile details through the shop account area or by contacting our customer support email.
9. Retention of Personal Data
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, comply with tax/legal obligations, resolve customer disputes, and enforce our agreements.
10. Policy Updates & Grievance Officer
We reserve the right to modify this Privacy Policy at any time to comply with changing legal frameworks. Any updates will be posted on this page. For privacy-related concerns or data complaints, contact us via Contact Us or email [email protected].